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24/7 EMERGENCY CALL-OUT: 01823 215718 — Safe. Reliable. Compliant.
Your Lift.
Our Expertise.
ALX Lift Services delivers dependable lift maintenance, 24/7 emergency support, repairs, modernisation, installations and technical expertise for customers across the South West and beyond.
Built on Experience. Driven by Service.
ALX Lift Services was founded by Will French following more than two decades working within the lift industry. ALX was created around a straightforward principle: do the job properly, communicate clearly and be there when the customer needs you. From individual buildings to complex portfolios, our aim is to provide the technical expertise of an established lift company with the responsiveness, accountability and personal service of an independent specialist.
Our Services
Planned maintenance, emergency call-outs, repairs, modernisation, installation and technical support — delivered by experienced lift engineers.
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24/7 Emergency Call-Outs
Learn more →: 24/7 Emergency Call-OutsResponsive support when a lift stops working.
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Lift Installations
Learn more →: Lift InstallationsEnd-to-end support for new lift installation projects.
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Lift Maintenance
Learn more →: Lift MaintenanceKeep your lifts safe, reliable and performing at their best.
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Lift Modernisation
Learn more →: Lift ModernisationExtend asset life, improve reliability and enhance the passenger experience.
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Lift Repairs
Learn more →: Lift RepairsPractical, efficient repairs designed to get equipment back into service.
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Technical Support & Troubleshooting
Learn more →: Technical Support & TroubleshootingExperienced technical thinking for difficult or recurring lift problems.
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Trade Portfolio Support
Learn more →: Trade Portfolio SupportFlexible technical capacity for lift companies and portfolio operators.
Why Choose ALX
Experience
Decades of hands-on lift industry expertise across service, maintenance, repair, modernisation and installation.
Responsiveness
24/7 emergency call-out support, focused on safe fault diagnosis and restoring service efficiently.
Technical Capability
Practical engineering knowledge, from routine servicing to complex fault-finding and modernisation projects.
Communication & Accountability
Clear updates, honest advice and a straightforward, transparent way of working with every customer.
Sectors We Support
ALX understands the different operational demands placed on lifts across a wide range of environments.
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Care & Healthcare
Lift reliability can be especially important in care environments. ALX provides a safety-led, responsive approach with…
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Commercial & Offices
Reliable lift operation is critical to staff, tenants and visitors. ALX supports commercial properties with planned…
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Education
Maintenance, repair and project support for schools, colleges, universities and other education estates.
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Hotels & Hospitality
Guest experience and uptime matter. ALX supports passenger and service lifts in hospitality environments with planned…
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Industrial
Technical support for lift equipment operating in demanding industrial and operational environments.
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Public Sector
Professional lift support for public buildings and estates, with a focus on safety, reliability, documentation and…
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Residential & Property Management
Support for residential blocks and managed property portfolios, with emphasis on reliability, communication and minimising disruption…
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Retail
Support for passenger, goods and service lifts where downtime can affect customers, staff and daily operations.
Where We Work
Core Service Area
Based in Taunton, Somerset, ALX Lift Services provides lift maintenance, repairs, modernisation, installations and technical support across the South West and surrounding areas.
Our core service area is shown on the map, with ALX also supporting customers and completing works further afield, including London, Essex and across the South Coast.
If your location falls outside our core area, please get in touch, we’re always happy to discuss your requirements.
Check Your Location
Not sure if you’re within our service area? Get in touch and we’ll confirm quickly.
Health, Safety & Compliance
The latest safety bulletins, accreditations and compliance documentation from ALX Lift Services.
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Health, Safety & Compliance Overview
The safety of customers, building users, engineers and site teams is central to how ALX Lift…
What Our Customers Say
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Operations Manager, Retail Group
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Facilities Manager, Healthcare Site
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Property Manager, Commercial Portfolio
News & Insights
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ALX Engineers Are Aritco Approved
Supporting Aritco platform lift customers with approved engineering expertise We’re pleased to confirm that ALX Lift…
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Residential Platform Lift Replacement: a current ALX job
The ALX team has been carrying out a residential project involving the removal of an existing…
Talk To ALX About Your Lift
Request a quote, ask a technical question, or get in touch about an emergency call-out.